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Customer JourneyHeadless Content Management

Headless CMS vs Traditional CMS: Is It Time to Evolve?

For those not familiar with these important concepts, a Content Management System (CMS) is a system that allows us to easily create, edit, and organize texts, images, audio, and other content pieces for a website.

In its early days, back in the 1990s, developing and maintaining websites was very costly and required highly specialized knowledge. Over time, frameworks were created, programming languages evolved, and systems appeared on the market that made website creation and maintenance more accessible. Among them were management systems like WordPress, Drupal, and Joomla, among others.

These traditional CMSs allow not only the management of content such as text and images but also its presentation—meaning the front-end design. Typically, a theme or template is chosen as the design base, which is later complemented with content that makes it unique and aligned with the brand. Using them does not require highly specialized knowledge, and they come with a wide catalog of plugins or add-ons that solve functions beyond content editing with just a few clicks—such as adding contact forms, social sharing buttons, multilingual versions, and many other features.

The ability to jointly manage content, design, and administration led to these CMSs being known as monolithic, since they offer everything in one place.

In fact, we could say that the success of these content managers is largely due to the wide catalog of add-ons and themes (both free and paid) available to the public. Many developers have specialized in these tools and have found great utility in the plugins that can be installed in a matter of seconds.

Traditional CMS Limitations

Despite the multiple benefits offered by monolithic CMSs, in recent years devices such as smartphones, smart TVs, smartwatches, assistants, and others have gained greater relevance—meaning companies also need other types of applications to present content. These new requirements have revealed limitations in traditional CMS solutions, which were originally created to manage content for desktop websites:

  • Content must be updated manually in each application or website. For example, if you have an online store on a website and in an app, the content has to be uploaded separately in each system (meaning twice).

  • They considerably slow down the entire content publishing process.

  • They increase the chances of a security breach, since plugins or add-ons are programs developed by unknown third parties and may contain malware or simply lack strict security protocols.

  • They discourage collaborative work, as the information different areas or teams within a company work with is not stored in a central hub.

  • They reduce the ability to evolve content quickly.

  • They make it difficult to personalize content when presenting it to different audiences or audience segments.



As a solution to these problems, in recent years another type of content management system has gained relevance and popularity: Headless CMS. They are called “headless” because they store information differently and offer the ability to present it across multiple systems at once through API connections.

The Modern Solution: Headless CMS

A Headless CMS separates the link between the front-end and the back-end. With this approach, the same content can be used across as many "heads" or different applications as needed—hence the name headless. The following diagram provides a visual comparison between how a traditional CMS works versus a Headless CMS.

As you can imagine, the solutions that a Headless CMS provides compared to a traditional CMS are:

  • Content only needs to be created once in a centralized hub, and it can then be published across multiple platforms, formats, or applications.

  • It provides the ideal scenario for delivering personalized user experiences. For example, when visiting a food website, if the CRM knows the user is vegan, the CMS can display a vegan food banner, while another visitor to the same page might see a steak banner.

  • Since content is no longer tied and locked to the design layer, it’s easier for different departments to work simultaneously.

  • Developers have more freedom to use their preferred frameworks and tools.

  • They are developers-first, allowing the dev team to deliver a superior user experience.

  • Maintenance is faster, since content only needs to be uploaded once.

  • It offers better security, as content is delivered through APIs, reducing security threats.

  • Unlike traditional CMSs that provide pre-designed components with limited customization options, Headless CMSs allow for a unique level of personalization.

  • By avoiding unused components and delivering content via APIs, site load times are faster—an important factor for organic search engine ranking (SEO).

  • Maintenance and administration costs are lower.

  • It facilitates omnichannel presence—that is, being on multiple interconnected platforms—which improves the overall user experience.


¿Is this a solution for everyone?

The answer is yes—especially if your company’s content is published across multiple platforms at once. If you’re still unsure whether it’s worth evolving to a Headless CMS, ask yourself the following questions:

  • Is content uploading and management already a problem?

  • Is content displayed on more than one platform or application?

  • Are more than one area or team involved in content management?

  • Given the nature of the company, is it necessary to stay at the forefront of technology, without waiting for system and plugin updates?

  • Are the tools the company currently uses to manage content too difficult to use?

If you answered yes to more than one, it’s time to evolve—the future of content management is headless, and headache-less!